Shipping policy

Shipping Policy – Pristyn Equipment Trading LLC

Pristyn Equipment Trading LLC is committed to the safe and timely delivery of medical equipment and consumables across the UAE, ensuring product integrity and regulatory compliance.

1. Delivery & Fulfillment

Service Area:
We deliver to:

  • hospitals, clinics, and distributors (B2B)
  • individual customers purchasing online (B2C) within the UAE

Order Processing:
In-stock orders are typically processed within 2–3 working days after payment confirmation (excluding weekends and UAE public holidays).

Estimated Delivery:

  • Consumables / Small Equipment: 2–3 working days
  • Large / Specialized Equipment: varies based on customs clearance or installation needs (confirmed at quotation)

We work with accredited medical logistics partners to ensure secure handling and transport.

2. Shipping Requirements & Costs

Temperature-Sensitive Products:
Where applicable, items are shipped using temperature-controlled packaging in line with GSDP (Good Storage and Distribution Practice) standards.

Shipping Fees:
Charges depend on:

  • weight
  • volume
  • destination

Shipping costs will be clearly presented in your quotation or at online checkout before payment.